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ERNESTINE MIHILL

Microsoft Certified IT Professional

Microsoft Certified Technology Specialist

Cisco Certified Network Associate

 

CAREER OVERVIEW

 

I am a Microsoft Certified IT Professional, Microsoft Certified Technology Specialist, and Cisco Certified Network Associate. My areas of certification include Windows 7 Configuring, Windows 7 Enterprise Desktop Support, and network routing and switching. In addition to a degree in Networking and Security Management, I have over 10 years of diversified technical experience including various Windows client operating systems, administration, and software/hardware support.


I consider myself to be an innovator. I am always looking for solutions and ways to use technology to an advantage. I am very proficient at prioritizing/multitasking and enjoy working on multiple projects. I have a constant desire to learn new technologies. 


 





    SKILLS OVERVIEW

Ø  Expert at installing, configuring, and troubleshooting Windows Client Operating Systems including Windows XP, Windows Vista, and Windows 7 Enterprise.


Ø  Familiar with the process of creating and deploying Windows images using System Prep, Microsoft Deployment Toolkit, and Windows PE in order to install Windows XP/Vista/7 and migrate user-related data and settings.


Ø  Experienced at configuring and troubleshooting start-up, network, remote connectivity, logon, file access, printers, disks/partitions/volumes, device drivers, security systems, operating systems, and applications issues.


Ø  Proficient at securing, optimizing and maintaining the performance and reliability of a Windows XP/Vista/7 client computer.


Ø  Knowledgeable of Microsoft Office 2003, 2007, and 2010 desktop applications including Word, Excel, PowerPoint, Outlook and SharePoint.


Ø  Able to install, operate, and troubleshoot a small branch office network.


Ø  Experience as a SharePoint Administrator including using SharePoint Designer for creating lists, pages, and work flows.


Ø  Skilled at basic website design and development including HTML, PHP, MySQL, phpMyAdmin, Apache, and CSS to W3C standards.

   QUALIFICATIONS

Ø  Degree – Bachelors of Applied Science - Computer and Information Science with a concentration in Network Security. 

       ECPI College of Technology. Graduated with honors 3.96 GPA - December 2013


Ø  Degree - Associate of Applied Science - Computer and Information Science. Major in Networking and Security Management. 

       ECPI College of Technology. Graduated with honors 4.0 GPA– December 2006


Ø  Cisco Certified Network Associate CCNA – December 2012


Ø  Microsoft Certified IT Professional MCITP – Windows 7 Enterprise Desktop Support – October 2011


Ø  Microsoft Certified Technical Specialist MCTS – Windows 7, Configuring– August 2011